Transforming it culture : (Record no. 11842)
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| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 004.068 |
| Edition number | 23 |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | MAIN |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Wander, Frank, |
| Dates associated with a name | 1957- |
| 245 10 - TITLE STATEMENT | |
| Title | Transforming it culture : |
| Remainder of title | how to use social intelligence, human factors, and collaboration to create an IT department that outperforms / |
| Statement of responsibility, etc. | Frank Wander. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Hoboken, New Jersey : |
| Name of producer, publisher, distributor, manufacturer | John Wiley & Sons, Inc., |
| Date of production, publication, distribution, manufacture, or copyright notice | [2013] |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Media type code | c |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Carrier type code | cr |
| Source | rdacarrier |
| 340 ## - PHYSICAL MEDIUM | |
| Color content | polychrome. |
| Source | rdacc |
| Authority record control number or standard number | http://rdaregistry.info/termList/RDAColourContent/1003 |
| 347 ## - DIGITAL FILE CHARACTERISTICS | |
| File type | text file |
| Source | rdaft |
| Authority record control number or standard number | http://rdaregistry.info/termList/fileType/1002 |
| 490 1# - SERIES STATEMENT | |
| Series statement | Wiley CIO series. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 588 0# - SOURCE OF DESCRIPTION NOTE | |
| Source of description note | Print version record and CIP data provided by publisher. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Practical, proven guidance for transforming the culture of any IT department As more and more jobs are outsourced, and the economy continues to struggle, people are looking for an alternative to the greed-driven, selfish leadership that has resulted in corporations where the workers are treated as interchangeable parts. This book shows how the human factors can be used to unlock higher returns on human capital such that workers are no longer interchangeable parts, but assets that are cared about and grown. Refreshingly innovative, Transforming IT Culture shows how neuroscientif. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | 1. A Shining Light: The Blind Spot Revealed -- 2. Corporate America's IT Organization: Failure Is All Too Common -- 3. Workers as Machines: A Social Pathology -- 4. The Unseen Art and Emotion of IT: The Acme Inc. Philharmonic Orchestra: Knowledge as Notes, Leaders as Conductors, Programmers as Composers -- 5. Case Study: An Unproductive State of Mind: Toxic Leadership and Its Aftermath -- 6. What Are We Waiting For? Applied Science at Work -- 7. Empathy and Compassion: The Socially Cohesive and Resilient Organization -- 8. Designing a Collaborative Social System: Working Social: How the Right Culture Unlocks Productivity -- 9. The Social Compact: Organizational Citizenship Behavior -- 10. The Servant Leader: Prosocial and Authentic -- 11. Social and Emotional Intelligence: The Organizational Canvas Meets the Social Paintbrush -- 12. Designing an Innovative Culture -- 13. Workforce Planning: Maximizing the Productivity of Your Talent-Today and Tomorrow -- 14. How to Successfully Transform Your Organization: Putting It All Together. |
| 505 00 - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | 1. |
| Title | A Shining Light: The Blind Spot Revealed -- |
| -- | A Race to the Bottom -- |
| -- | Human Understanding Enters the Workplace -- |
| -- | We Have Been Taught Not to See or Feel -- |
| -- | Unlocking Human Potential -- |
| -- | Dawn of a New Productivity Model -- |
| -- | Working Social -- |
| -- | The Social System Is the Factory -- |
| -- | Notes -- |
| Miscellaneous information | 2. |
| Title | Corporate America's IT Organization: Failure Is All Too Common -- |
| -- | Still Broken after All These Years ... -- |
| -- | 1964 -- |
| -- | 1994 -- |
| -- | 2000 -- |
| -- | 2002 -- |
| -- | 2011 -- |
| -- | 2012 -- |
| -- | Unfortunately, the Truth Is Worse -- |
| -- | If We Would Just Embrace and Trust Our People ... -- |
| -- | Offshore Outsourcing: A Deeper Look -- |
| -- | Notes -- |
| Miscellaneous information | 3. |
| Title | Workers as Machines: A Social Pathology -- |
| -- | He's a Good Hand -- |
| -- | The Machine Age: Still Felt Today -- |
| -- | Birth of Corporate Easter Islands -- |
| -- | Our Human Resource Practices Remain Primitive -- |
| -- | Selectively Continue the Past; Fully Embrace the Future -- |
| -- | Notes -- |
| Miscellaneous information | 4. |
| Title | The Unseen Art and Emotion of IT: The Acme Inc. Philharmonic Orchestra: Knowledge as Notes, Leaders as Conductors, Programmers as Composers -- |
| -- | A Product of Mind and Emotion -- |
| -- | Limitations of Language and Our Resultant Inability to Communicate -- |
| -- | Social Cohesion and Conceptual Unity -- |
| -- | And the Instruments Keep Changing -- |
| -- | The Encore. A Callback. Bravo! -- |
| -- | Note -- |
| Miscellaneous information | 5. |
| Title | Case Study: An Unproductive State of Mind: Toxic Leadership and Its Aftermath -- |
| -- | Toxic to Competitive Advantage -- |
| -- | Conclusion -- |
| -- | Note. |
| 505 00 - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | 6. |
| Title | What Are We Waiting For? Applied Science at Work -- |
| -- | Hawthorne Studies -- |
| -- | Pygmalion in the Classroom -- |
| -- | Empathy, Caring, and Compassion -- |
| -- | Organizational Citizenship Behavior -- |
| -- | Mood Is Contagious -- |
| -- | Limbic System -- |
| -- | Maslow: Humanism in the Workplace -- |
| -- | Working Memory -- |
| -- | Mirror Neurons -- |
| -- | Other Thoughts -- |
| -- | Notes -- |
| Miscellaneous information | 7. |
| Title | Empathy and Compassion: The Socially Cohesive and Resilient Organization -- |
| -- | The Toxic Handler: Empathy and Compassion in Action -- |
| -- | Dysfunctional Organizations Have Less Time for Compassion -- |
| -- | Empathy and Compassion: A Research Perspective -- |
| -- | Notes -- |
| Miscellaneous information | 8. |
| Title | Designing a Collaborative Social System: Working Social: How the Right Culture Unlocks Productivity -- |
| -- | Designing Collaborative Social Systems -- |
| -- | Why a Collaborative Social System Matters -- |
| -- | Notes -- |
| Miscellaneous information | 9. |
| Title | The Social Compact: Organizational Citizenship Behavior -- |
| -- | Living the Values -- |
| -- | Shaping IT: One Interaction at a Time -- |
| -- | Courtesy Is Contagious -- |
| -- | Giving versus Getting -- |
| -- | Citizenship Performance -- |
| -- | Notes -- |
| Miscellaneous information | 10. |
| Title | The Servant Leader: Prosocial and Authentic -- |
| -- | Opening Night -- |
| -- | Using Social Intelligence and Caring to Lead from Below -- |
| -- | Conducting Styles -- |
| -- | Servant Leadership in IT: Giving Credit While Silently Helping Drive Group Success -- |
| -- | Academic Views -- |
| -- | Moving the Group from "I Get It" to "I See It" -- |
| -- | Notes. |
| 505 00 - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | 11. |
| Title | Social and Emotional Intelligence: The Organizational Canvas Meets the Social Paintbrush -- |
| -- | Personal and Social Competence -- |
| -- | Sogence in Action -- |
| -- | Understanding Expression: A Social Skill from Our Past -- |
| -- | Good Vibrations: The Right Social Sentiment Energizes a Performance -- |
| -- | Notes -- |
| Miscellaneous information | 12. |
| Title | Designing an Innovative Culture -- |
| -- | Talent and Mood -- |
| -- | The Human Factors -- |
| -- | Build a Culture of Creativity -- |
| Miscellaneous information | 13. |
| Title | Workforce Planning: Maximizing the Productivity of Your Talent-Today and Tomorrow -- |
| -- | Workforce Planning Gap -- |
| -- | Goals and Process -- |
| -- | Context Diagram -- |
| -- | Outsourcing and Offshoring -- |
| -- | Notes -- |
| Miscellaneous information | 14. |
| Title | How to Successfully Transform Your Organization: Putting It All Together -- |
| -- | High-Level Outline -- |
| -- | Organizational Design -- |
| -- | Strategy -- |
| -- | Tone -- |
| -- | Talent -- |
| -- | Culture -- |
| -- | Institutional Experience -- |
| -- | IT Best Practices: In Context -- |
| -- | Best Practices in Detail -- |
| -- | Win over the Hearts and Minds of the Business -- |
| -- | Conclusion. |
| 542 ## - INFORMATION RELATING TO COPYRIGHT STATUS | |
| Copyright statement | Copyright � John Wiley & Sons |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | John Wiley and Sons |
| Provenance (VM) [OBSOLETE] | Wiley Online Library: Complete oBooks |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Information technology |
| General subdivision | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Electronic data processing departments |
| General subdivision | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Data processing service centers |
| General subdivision | Management. |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Technologie de l'information |
| General subdivision | Gestion. |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Centres de traitement de l'information |
| General subdivision | Gestion. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | COMPUTERS |
| General subdivision | Computer Literacy. |
| Source of heading or term | bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | COMPUTERS |
| General subdivision | Computer Science. |
| Source of heading or term | bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | COMPUTERS |
| General subdivision | Data Processing. |
| Source of heading or term | bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | COMPUTERS |
| General subdivision | Hardware |
| -- | General. |
| Source of heading or term | bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | COMPUTERS |
| General subdivision | Information Technology. |
| Source of heading or term | bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | COMPUTERS |
| General subdivision | Machine Theory. |
| Source of heading or term | bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | COMPUTERS |
| General subdivision | Reference. |
| Source of heading or term | bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Electronic data processing departments |
| General subdivision | Management |
| Source of heading or term | fast |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Information technology |
| General subdivision | Management |
| Source of heading or term | fast |
| 758 ## - RESOURCE IDENTIFIER | |
| Relationship information | has work: |
| Label | Transforming IT culture (Text) |
| Real World Object URI | https://id.oclc.org/worldcat/entity/E39PCG4r4PXQrhkHwpwKXQcYrm |
| Relationship | https://id.oclc.org/worldcat/ontology/hasWork |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Relationship information | Print version: |
| Main entry heading | Wander, Frank, 1957- |
| Title | Transforming it culture. |
| Place, publisher, and date of publication | Hoboken, New Jersey : John Wiley & Sons, Inc., [2013] |
| International Standard Book Number | 9781118436530 |
| Record control number | (DLC) 2012045107 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Wiley CIO series. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781118583098">https://onlinelibrary.wiley.com/doi/book/10.1002/9781118583098</a> |
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| -- | INLUM |
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