000			04121cam a2200553 i 4500
001			9781003215875
003			FlBoTFG
005			20240213122833.0
006			m o d
007			cr |||||||||||
008			210423s2022 nyu ob 001 0 eng
040			_aOCoLC-P _beng _erda _cOCoLC-P
020			_a9781000456226 _q(epub)
020			_a1000456226
020			_a9781003215875 _q(ebook)
020			_a1003215874
020			_a9781000456219 _q(electronic bk. : PDF)
020			_a1000456218 _q(electronic bk. : PDF)
020			_z9781032105574 _q(hardback)
020			_z9781032104911 _q(paperback)
035			_a(OCoLC)1248602661
035			_a(OCoLC-P)1248602661
050	0	0	_aJF1525.A8
072		7	_aPOL _x063000 _2bisacsh
072		7	_aPOL _x017000 _2bisacsh
072		7	_aPOL _x016000 _2bisacsh
072		7	_aJPH _2bicssc
082	0	0	_a352.3/802854678 _223
100	1		_aMilakovich, Michael E., _eauthor.
245	1	0	_aDigital governance : _bapplying advanced technologies to improve public service / _cMichael E. Milakovich.
250			_aSecond edition.
264		1	_aNew York, NY : _bRoutledge, _c[2022]
300			_a1 online resource
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
500			_a"First edition published by Routledge 2011" -- Title page verso.
520			_a"The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the twenty-first century "savior," the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and state, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, and well as federal, state, and local government officials"-- _cProvided by publisher.
588			_aOCLC-licensed vendor bibliographic record.
650		0	_aInternet in public administration.
650		0	_aElectronic government information.
650		0	_aPublic administration _xTechnological innovations.
650		0	_aPolitical participation _xTechnological innovations.
650		0	_aPublic administration _xCitizen participation.
650		7	_aPOLITICAL SCIENCE / Public Affairs & Administration _2bisacsh
650		7	_aPOLITICAL SCIENCE / Political Process / General _2bisacsh
856	4	0	_3Taylor & Francis _uhttps://www.taylorfrancis.com/books/9781003215875
856	4	2	_3OCLC metadata license agreement _uhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
999			_c6080 _d6080