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001 9781003035305
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006 m d
007 cr |||||||||||
008 210708s2021 nyua ob 001 0 eng d
040 _aOCoLC-P
_beng
_erda
_epn
_cOCoLC-P
020 _a9781000434033
_q(ePub ebook)
020 _a1000434036
020 _a9781000434026
_q(PDF ebook)
020 _a1000434028
020 _a9781003035305
_q(ebook)
020 _a1003035302
020 _z9780367473938 (hbk.)
020 _z9780367462673 (pbk.)
024 7 _a10.4324/9781003035305
_2doi
035 _a(OCoLC)1264404407
035 _a(OCoLC-P)1264404407
050 4 _aRA399.A1
072 7 _aMED
_x043000
_2bisacsh
072 7 _aMED
_x002000
_2bisacsh
072 7 _aBUS
_x071000
_2bisacsh
072 7 _aMBP
_2bicssc
082 0 4 _a362.1
_223
100 1 _aGraupp, Patrick,
_eauthor.
245 1 0 _aGetting to standard work in health care :
_busing TWI to create a foundation for quality care /
_cby Patrick Graupp, Martha Purrier.
250 _aSecond edition.
264 1 _aNew York :
_bProductivity Press,
_c2021.
300 _a1 online resource :
_billustrations (black and white)
336 _atext
_2rdacontent
336 _astill image
_2rdacontent
337 _acomputer
_2rdamedia
338 _aonline resource
_2rdacarrier
500 _aPrevious edition: 2013.
500 _a<P>Section I: Case for Standard Work in Health Care</P><P>Chapter 1: When Clinical Best Practice Is Not Actual Practice</P><P>Chapter 2: The Challenge of Designing Standard Work</P><P>Chapter 3: Hand Hygiene Training Case Study</P><P>Chapter 4: Need for Good Instruction Skill</P><P></P><B><P>Section II: Job Instruction Training</P></B><P>Chapter 5: Four Steps of Job Instruction</P><P>Chapter 6: Breaking Down a Job for Training</P><P>Chapter 7: How to Organize and Plan Training</P><P></P><B><P>Section III: Job Relations Training</P></B><P>Chapter 8: Four Steps of Job Relations</P><P>Chapter 9: Problem Prevention Using JR's Foundations for Good Relations</P><P></P><B><P>Section IV: Implementing TWI into the Working Culture</P></B><P>Chapter 10: Starting Out Strong with a Pilot Project</P><P>Chapter 11: Four Steps of Job Methods Improvement</P><P>Chapter 12: Integrating TWI into the Culture to Sustain Results</P><P></P><P>Conclusion: A Call to Action</P><P></P>
520 _aAddressing the challenges involved in achieving standard work in health care, Getting to Standard Work in Health Care, 2nd Edition describes how to incorporate the Training Within Industry (TWI) methods of Job Instruction (JI), Job Relations (JR) and Job Methods (JM) to facilitate performance excellence and boost employee morale in a health care organization. It not only examines the TWI methodologies but also explains how this program is as vital and applicable in today's health care environment as it was when it was developed to train replacements of an industrial workforce off to fight in WWII. Placing this methodology squarely within the health care paradigm, the book uses easy-to-understanding terminology to describe how these methods can make all the difference in the delivery of quality health care. Supplying the foundation for successful Lean practice in health care, it clearly defines the role of standard work and leadership skills in relation to Lean health care. The updated text includes new case studies of current TWI usage in health care that demonstrates how to successfully roll out a sustainable TWI initiative. All new chapters on Job Relations and Job Methods give insight into the full scope of TWI skills development. Including examples of TWI application during the Covid pandemic, the book provides readers with the understanding of how to use these time-tested methodologies to improve training, increase engagement, and deliver continuous improvement in your organization.
588 _aOCLC-licensed vendor bibliographic record.
650 0 _aMedical care
_xQuality control.
650 0 _aHealth services administration.
650 0 _aEmployees
_xTraining of
_xMethodology.
650 0 _aTotal quality management
_xMethodology.
650 7 _aMEDICAL / Hospital Administration & Care
_2bisacsh
650 7 _aMEDICAL / Administration
_2bisacsh
650 7 _aBUSINESS & ECONOMICS / Leadership
_2bisacsh
700 1 _aPurrier, Martha,
_eauthor.
856 4 0 _3Taylor & Francis
_uhttps://www.taylorfrancis.com/books/9781003035305
856 4 2 _3OCLC metadata license agreement
_uhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
999 _c4701
_d4701