000			05388cam a2200709 i 4500
001			on1084619921
003			OCoLC
005			20240523125541.0
006			m o d
007			cr |||||||||||
008			190131t20192019nju ob 001 0 eng
010			_a 2019004869
040			_aDLC _beng _erda _epn _cDLC _dOCLCO _dOCLCF _dN$T _dRECBK _dYDX _dDG1 _dUMI _dBRX _dUAB _dOTZ _dUPM _dU3W _dK6U _dOCLCQ _dS2H _dUKAHL _dNLW _dOCLCQ _dOCLCO
019			_a1117710089 _a1119557402 _a1122731583 _a1125074752 _a1126169111 _a1135537633
020			_a9781119322672 _q(electronic book)
020			_a1119322677 _q(electronic book)
020			_a1119322715 _q(electronic book)
020			_a9781119322719 _q(electronic book)
020			_a9781119322764 _q(electronic bk.)
020			_a1119322766 _q(electronic bk.)
020			_z1119322677
020			_z9781119322658 _q(hardcover)
020			_z1119322650
029	1		_aAU@ _b000066121178
029	1		_aCHNEW _b001065466
029	1		_aCHVBK _b575923520
029	1		_aAU@ _b000076032369
035			_a(OCoLC)1084619921 _z(OCoLC)1117710089 _z(OCoLC)1119557402 _z(OCoLC)1122731583 _z(OCoLC)1125074752 _z(OCoLC)1126169111 _z(OCoLC)1135537633
037			_aCL0501000070 _bSafari Books Online
042			_apcc
050		4	_aHD69.P75 _bP4963 2019
082	0	0	_a658.4/04 _223
049			_aMAIN
100	1		_aPhillips, Patricia Pulliam, _eauthor.
245	1	0	_aValue for money : _bhow to show the value for money for all types of projects and programs in governments, nongovernmental organizations, nonprofits, and businesses / _cPatricia Pulliam Phillips [and four others] ; with the assistance of Kylie McLeod.
264		1	_aHoboken, New Jersey : _bJohn Wiley & Sons, Inc. ; _aBeverly, MA, USA : _bScrivener Publishing LLC, _c2019.
264		4	_c�2019
300			_a1 online resource
336			_atext _btxt _2rdacontent
337			_acomputer _bn _2rdamedia
338			_aonline resource _bnc _2rdacarrier
500			_aIncludes index.
588	0		_aOnline resource; title from digital title page (viewed on August 21, 2019).
504			_aIncludes bibliographical references and index.
520			_aIn a step-by-step process, the book shows how to measure the success of projects and programs, how to forecast the value of the project, and how to collect data during and after project implementation. -- _cEdited summary from book.
505	0		_a15 Benchmarking Limitations 15 The Executive Appetite for Monetary Value 16 Challenges Along the Way 16 Preparation and Skills 17 Fear of ROI 17 Time Commitment 17 Power and Politics 18 Misleading Hype 18 Sustainability 19 Final Thoughts 19 2 Six Ways to Show Value for Money 21 Six Ways to Show Value for Money 25 #1 -- Actual ROI Calculation 27 #2 -- Focus on Impacts and Intangibles 28 #3 -- Meeting Expectations 29 #4 -- The Payoff of Improved Behaviors 29 #5 -- Cost-Effective Approach 30 #6 -- Cost of Not Implementing the Program 31 Conclusion 32 Barriers to Showing Value for Money 32 We Don't Make Widgets 32 Because there are No Profits,
505	0		_aParticipants 66 Final Thoughts 67 4 Introducing the ROI Methodology 69 Types of Data 70 Input 70 Reaction and Planned Action 72 Learning 73 Application and Implementation 73 Impact 74 Return on Investment 74 The Initial Analysis 75 Using Design Thinking to Deliver and Measure Results 77 The ROI Process Model 78 Plan the Evaluation 78 #1 -- Start with Why: Align Programs with the Business 78 #2 -- Make it Feasible: Select the Right Solution 81 #3 -- Expect Success: Design for Results 81 Collect Data 82 #4 -- Make it Matter: Design for Input, Reaction,
505	0		_aAnd Learning 82 #5 -- Make it Stick: Design for Application and Impact 83 Analyze Data 83 #6 -- Make it Credible: Isolate the Effects of the Program 83 #7 -- Make it Credible: Convert Data to Monetary Value 84 #8 -- Make it Credible: Identify Intangible Benefits 84 #9 -- Make it Credible: Capture Costs of Projects 85 #10 -- Make it Credible: Calculate the Return on Investment 85 Optimize Results 86 #11 -- Tell the Story: Communicate Results to Key Stakeholders 86 #12 -- Optimize the Results: Use Black Box Thinking to Increase Funding 86 Operating Standards and Philosophy 87 Implementing and Sustaining the Process 87 Benefits of this Approach 88 Aligning with Business 89 Validating the Value Proposition 89 Improving Processes 89 Enhancing the Image and Building Respect 90 Improving Support 90 Justifying or Enhancing
590			_aJohn Wiley and Sons _bWiley Online Library: Complete oBooks
650		0	_aProject management _xEvaluation.
650		0	_aEvaluation research (Social action programs)
650		7	_aBUSINESS & ECONOMICS _xHuman Resources & Personnel Management. _2bisacsh
650		7	_aEvaluation research (Social action programs) _2fast
650		7	_aProject management _xEvaluation _2fast
776	0	8	_iPrint version: _aPhillips, Patricia Pulliam. _tValue for money. _dHoboken, New Jersey : John Wiley & Sons, Inc. ; Scrivener Publishing LLC : Salem, Massachusetts, [2019] _z9781119322658 _w(DLC) 2019002215
856	4	0	_uhttps://onlinelibrary.wiley.com/doi/book/10.1002/9781119322764
938			_aAskews and Holts Library Services _bASKH _nAH30990511
938			_aEBSCOhost _bEBSC _n2183712
938			_aRecorded Books, LLC _bRECE _nrbeEB00762547
938			_aYBP Library Services _bYANK _n16412496
994			_a92 _bINLUM
999			_c12587 _d12587