000			04163nam a2200433 i 4500
001			9781509939466
003			CaBNVSL
005			20240320164310.0
006			m o d
007			cr cn|||||||||
008			210119s2021 enk ob 101 0 eng d
020			_a9781509939466 _q(ebook)
020			_z9781509939442 _q(PDF)
020			_z9781509939435 _q(print)
020			_z1509939431 _q(print)
024	7		_a10.5040/9781509939466 _2doi
035			_a(OCoLC)1238133574
040			_aYDX _beng _erda _cCaBNVSL _dCaBNVSL
245	0	0	_aAccess to justice for vulnerable and energy-poor consumers : _bjust energy / _cNaomi Creutzfeldt, Chris Gill, Marine Cornelis and Rachel McPherson.
250			_aFirst edition.
264		1	_aLondon [England] : _bHART PUBLISHING, _c2021.
264		2	_a[London, England] : _bBloomsbury Publishing, _c2021
300			_a1 online resource (240 pages).
336			_atext _2rdacontent
337			_acomputer _2rdamedia
338			_aonline resource _2rdacarrier
505	0		_aIntroduction -- Part One: Access to Justice for Vulnerable and Energy-Poor Consumers -- 1. The Access to Justice Challenge for Vulnerable and Energy-Poor Consumers -- 2. A Holistic Vision of Access to Justice -- 3. EU Law and Policy on Access to Justice for Vulnerable and Energy-Poor Consumers -- 4. Alternative Dispute Resolution and Access to Justice ? Problems and Potential -- 5. ADR and Access to Justice: Empirical Insights -- 6. Local Groups and State Responsiveness -- 7. Towards a More Holistic System of Access of Justice -- Part Two: Access to Justice, ADR and Energy Poverty in Five Countries -- 8. Introduction -- 9. Bulgaria -- 10. Catalonia -- 11. France -- 12. Italy -- 13. UK.
506			_aAbstract freely available; full-text restricted to individual document purchasers.
520			_a"How do ordinary people access justice? This book offers a novel socio-legal approach to access to justice, alternative dispute resolution, vulnerability and energy poverty. It poses an access to justice challenge and rethinks it through a lens that accommodates all affected people, especially those who are currently falling through the system. It raises broader questions about alternative dispute resolution, the need for reform to include more collective approaches, a stronger recognition of the needs of vulnerable people, and a stronger emphasis on delivering social justice. The authors use energy poverty as a site of vulnerability and examine the barriers to justice facing this excluded group. The book assembles the findings of an interdisciplinary research project studying access to justice and its barriers in the UK, Italy, France, Bulgaria and Spain (Catalonia). In-depth interviews with regulators, ombuds, energy companies, third-sector organisations and vulnerable people provide a rich dataset through which to understand the phenomenon. The book provides theoretical and empirical insights which shed new light on these issues and sets out new directions of inquiry for research, policy and practice. It will be of interest to researchers, students and policymakers working on access to justice, consumer vulnerability, energy poverty, and the complex intersection between these fields. The book includes contributions by Cosmo Graham (UK), Sarah Supino and Benedetta Voltaggio (Italy), Marine Cornelis (France), Anais Varo and Enric Bartlett (Catalonia) and Teodora Peneva (Bulgaria)."-- _cProvided by publisher.
530			_aAlso published in print.
532	0		_aCompliant with Level AA of the Web Content Accessibility Guidelines. Content is displayed as HTML full text which can easily be resized or read with assistive technology, with mark-up that allows screen readers and keyboard-only users to navigate easily
538			_aMode of access: World Wide Web.
650		7	_aConsumer protection law _2bicssc
655		0	_aElectronic books.
776	0	8	_iPrint version: _w(OCoLC)1224162446 _z9781509939435
856	4	0	_3Abstract with links to full text _uhttps://doi.org/10.5040/9781509939466?locatt=label:secondary_bloomsburyCollections
975			_aHart Publishing 2021
999			_c10730 _d10730