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	1.	Warranty fraud management : reducing fraud and other excess costs in warranty and service operations / Matti Kurvinen, Ilkka Toyryla, D.N. Prabhakar Murthy. by Kurvinen, Matti, 1961- [author.] T�oyryl�a, Ilkka, 1970- [author.] Murthy, D. N. P [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken : Wiley, 2016 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	2.	Made to serve : how manufacturers can compete through servitization and product service systems / Tim Baines and Howard Lightfoot. by Baines, Tim, 1962- Lightfoot, Howard, 1947- Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Chichester, West Sussex : John Wiley & Sons Ltd., 2013 Online access: Click here to access online Availability: No items available. Add to cart (remove)

NLU Meghalaya Library