Results of search for 'su:"Customer relations."'

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	1.	The new customer experience management : why and how the companies of the future address their customers' needs proactively / Ivaylo Yorgov. by Yorgov, Ivaylo [author.] Edition: 1 Edition. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York, NY : Routledge, 2023 Online access: Taylor & Francis OCLC metadata license agreement Availability: No items available. Add to cart (remove)
	2.	Better customer service : simple rules you can apply today / Edward C. Brewer, Terence L. Holmes. by Brewer, Edward C, 1960- [author.] Holmes, Terence L [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Abingdon, Oxon ; New York, NY : Routledge, 2021 Online access: Taylor & Francis OCLC metadata license agreement Availability: No items available. Add to cart (remove)
	3.	Business models for Industry 4.0 : concepts and challenges in SME organizations / Sandra Grabowska and Sebastian Saniuk. by Grabowska, Sandra [author.] Saniuk, Sebastian [author.] Series: Routledge studies in innovation, organizations and technology Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Adult; Publisher: London : Routledge, Taylor & Francis Group, 2023 Online access: Taylor & Francis OCLC metadata license agreement Availability: No items available. Add to cart (remove)
	4.	The customer copernicus : how to be customer led / Charlie Dawson and Seán Meehan. by Dawson, Charlie, 1966- [author.] Meehan, Seán [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: London ; New York : Routledge/Taylor & Francis Group, 2021 Online access: Taylor & Francis OCLC metadata license agreement Availability: No items available. Add to cart (remove)
	5.	Engaging the heart in business : a revolutionary market approach based on love / Alice Alessandri and Alberto Aleo. by Alessandri, Alice, 1970- [author.] Aleo, Alberto, 1972- [author.] Series: Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Abingdon, Oxon ; New York, NY : Routledge, 2021 Online access: Taylor & Francis OCLC metadata license agreement Availability: No items available. Add to cart (remove)
	6.	Augmented customer strategy : CRM in the digital age / edited by Gilles N'Goala, Virginie Pez-P�erard, Isabelle Prim-Allaz. by N'Goala, Gilles [editor.] Pez-P�erard, Virginie [editor.] Prim-Allaz, Isabelle [editor.] Series: Innovation, entrepreneurship and management series Material type: Text; Format: available online ; Literary form: Not fiction Publisher: London, UK : Hoboken, NJ : ISTE, Ltd. ; John Wiley & Sons, Inc., 2019 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	7.	The art of client service : the classic guide / Robert Solomon ; foreword by Ian Schafer. by Solomon, Robert [author.] Edition: Third edition. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2016 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	8.	Beat accelerating customer expectations with Trend-driven innovation / Henry Mason, David Mattin, Maxwell Luthy and Delia Dumitrescu ; foreword by Alexander Osterwalder. by Mason, Henry [author.] Mattin, David [author.] Luthy, Maxwell [author.] Dumitrescu, Delia [author.] Osterwalder, Alexander [writer of foreword.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley, 2015Copyright date: �2015 Other title: Trend-driven innovation In: Online access: O'Reilly Media, Inc. O'Reilly Online Learning Platform: Academic edition (EZproxy Access) Online access: Click here to access online Availability: No items available. Add to cart (remove)
	9.	Service design for business : a practical guide to optimizing the customer experience / Ben Reason, Lavrans L�vlie, Melvin Brand Flu. by Reason, Ben, 1972- [author.] L�vlie, Lavrans, 1969- [author.] Flu, Melvin Brand, 1966- [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2016] Online access: Click here to access online Availability: No items available. Add to cart (remove)
	10.	Magnetic : the art of attracting business / Joe Calloway. by Calloway, Joe Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken : Wiley, 2015 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	11.	X : the experience when business meets design / Brian Solis. by Solis, Brian Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : John Wiley & Sons, 2015 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	12.	Fanatical prospecting : the ultimate guide for starting sales conversations and filling the pipeline by leveraging social selling, telephone, email, and cold calling / Jeb Blount. by Blount, Jeb [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, [2015] Online access: Click here to access online Availability: No items available. Add to cart (remove)
	13.	Chief customer officer 2.0 : how to build your customer-driven growth engine / Jeanne Bliss. by Bliss, Jeanne Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2015] Online access: Click here to access online Availability: No items available. Add to cart (remove)
	14.	The experience : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church. by Loeffler, Bruce [author.] Church, Brian T [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, [2015]Copyright date: �2015 Other title: Five principles of Disney service and relationship excellence Online access: Click here to access online Availability: No items available. Add to cart (remove)
	15.	The rise of the platform marketer : performance marketing with Google, Facebook, and Twitter, plus the latest high-growth digital advertising platforms / Craig Dempster and John Lee. by Dempster, Craig Lee, John, 1974- Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, [2015] Online access: Click here to access online Availability: No items available. Add to cart (remove)
	16.	The wallet allocation rule : winning the battle for share / Timothy L. Keiningham, Lerzan Aksoy, and Luke Williams with Alexander Buoye. by Keiningham, Timothy L Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2015 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	17.	Customer-centric marketing : building relationships and creating advocates in the age of the consumer / Aldo Cundari. by Cundari, Aldo Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2015 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	18.	Customer's new voice : extreme relevancy and experience through volunteered customer information / John McKean. by McKean, John, 1956- Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, [2015] Online access: Click here to access online Availability: No items available. Add to cart (remove)
	19.	Analytics and dynamic customer strategy : big profits from big data / John F. (Jeff) Tanner, Jr. by Tanner, John F Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, 2014Copyright date: �2014 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	20.	Handbook of strategic account management : a comprehensive resource / Diana Woodburn and Kevin Wilson. by Woodburn, Diana Wilson, Kevin, 1947- Material type: Text; Format: available online ; Literary form: Not fiction Publisher number: EB00063785 Recorded Books Publisher: Chichester, West Sussex : Wiley, 2014 Online access: Click here to access online Availability: No items available. Add to cart (remove)

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