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	1.	UX on the go : a flexible guide to user experience design / Andrew Mara. by Mara, Andrew (Associate Professor) [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York, NY : Routledge, 2020 Online access: Taylor & Francis OCLC metadata license agreement Availability: No items available. Add to cart (remove)
	2.	Customer experience analytics : how customers can better guide your web and app design decisions / Akin Arikan. by Arikan, Akin, 1969- [author.] Edition: 1st Edition. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York, NY : Routledge, [2023] Online access: Taylor & Francis OCLC metadata license agreement Availability: No items available. Add to cart (remove)
	3.	Service science : analysis and improvement of business processes / John Maleyeff. by Maleyeff, John, 1955- [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York, NY : Routledge, 2020 Online access: Taylor & Francis OCLC metadata license agreement Availability: No items available. Add to cart (remove)
	4.	The lean product playbook : how to innovate with minimum viable products and rapid customer feedback / Dan Olsen. by Olsen, Dan, 1970- Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken : Wiley, 2015 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	5.	Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation / Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward. by Blunt, Carolyn, 1976- Hill-Wilson, Martin Ward, Andrew (Designer) Material type: Text; Format: available online ; Literary form: Not fiction Publisher number: EB00064055 Recorded Books Publisher: Chichester, England : Wiley, 2013Copyright date: �2013 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	6.	Service-Ability : Create a Customer Centric Culture and Achieve Competitive Advantage. by Robson, Kevin Material type: Text; Format: available online ; Literary form: Not fiction Publisher number: EB00066896 Recorded Books Publication details: New York : Wiley, 2012 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	7.	Winning with customers : a playbook for B2B / D. Keith Pigues, Jerry Alderman. by Pigues, D. Keith Alderman, Jerry D Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, �2010 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	8.	The seven lost secrets of success : million dollar ideas of Bruce Barton, America's forgotten genius / Joe Vitale. by Vitale, Joe, 1953- Material type: Text; Format: available online ; Nature of contents: ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, �2007 Other title: Million dollar ideas of Bruce Barton, America's forgotten genius Online access: Click here to access online Availability: No items available. Add to cart (remove)
	9.	The business-oriented CIO : a guide to market-driven management / George Tillman. by Tillmann, George Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, �2008 Other title: Market-driven management Online access: Click here to access online Availability: No items available. Add to cart (remove)

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