Foreword, Dame Hazel Genn (University College London, UK) -Introduction, Godfrey Cole (retired First-tier and Upper Tribunal Judge, UK) --1. Fair Hearing, Nicholas Wikeley (Upper Tribunal, UK) --2. Communication and Vulnerable Participants. Mary Kane (Mental Health Tribunal, UK) and Meleri Tudur (First-tier Tribunal, UK) --3. Case Management, Christopher Lethem (Central London County Court, UK) --4. Evidence, Mark Ockelton (Upper Tribunal, UK) --5. Ethics, Yvette Genn (Barrister, UK) --6. Making and Communicating the Decision, Godfrey Cole (retired First-tier and Upper Tribunal Judge, UK) --7. Conclusion, Yvette Genn (Barrister, UK) and Christopher Lethem (Central London County Court, UK).

Are you involved in making decisions in court, a tribunal, or another formal decision-making environment? This book gives guidance in the skills required to reach and deliver well-structured judicial decisions. The authors (all of whom have extensive judicial and quasi-judicial experience) instruct the readers on the skills required at each stage of a hearing, including: - ensuring there is a fair hearing process; - standards and conduct of decision-makers; - successful communication; - taking into account the needs of vulnerable participants and litigants in person; - case management; - assessing evidence; and - the process of reaching and then delivering a well-structured decision. The book includes practical guidance, examples, and short exercises to help the reader engage with the issues discussed and understand the skills required. Buy this book and you will have the confidence you need to make great decisions..

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