Niven, Paul R.

Balanced scorecard step-by-step : maximizing performance and maintaining results / Paul R. Niven. - 2nd ed. - Hoboken, N.J. : Wiley, �2006. - 1 online resource (xvii, 318 pages) : illustrations

Includes bibliographical references and index.

Performance measurement and the need for a balanced scorecard -- Getting started -- Mission, values, vision, and strategy -- Strategy maps -- Creating performance measures -- Setting targets and prioritizing initiatives -- Cascading the balanced scorecard to build organizational alignment -- Using the balanced scorecard to strategically allocate resources -- Additional balanced scorecard linkages: compensation and corporate governance -- Reporting balanced scorecard results -- Maintaining the balanced scorecard -- Concluding thoughts on balanced scorecard success.

PRAISE FOR Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition"As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC theory and application through hands-on experiences and real-world case studies.

9781119205081 1119205085 0470053712 9780470053713 9780470893739 0470893737

EBL270469 eBook Library http://www.eblib.com D80E05C7-8AA7-4029-A0EF-0E1B67557F03 OverDrive, Inc. http://www.overdrive.com



1066827184 DE-101


Organizational effectiveness--Measurement.
Performance--Measurement.
Efficacit�e organisationnelle--Mesure.
BUSINESS & ECONOMICS--Quality Control.
BUSINESS & ECONOMICS--Total Quality Management.
Organizational effectiveness--Measurement
Performance--Measurement

HD58.9 / .N58 2006

658.4/013