Includes bibliographical references and indexes.

Print version record.

Preface -- Guides For Special Groups Of Readers -- Part I: Introduction -- Chapter 1: SQA -- Definitions And Concepts -- Chapter 2: Software Quality Factors (attributes) -- Chapter 3: The Software Quality Challenges -- Chapter 4: Organization For Assuring Software Quality -- Chapter 5 The SQA World -- An Overview -- Part Ii: SQA Process Implementation Activities -- Chapter 6: Establishing SQA Processes And Their Coordination With Relevant Software Processes -- Chapter 7: SQA Plan And Project Plan -- Chapter 8: Pre-project Process -- Contract Review -- Chapter 9: Cost Of Software Quality -- Chapter 10: The Effectiveness And Cost Of Av & v Plan -- The SQA Model -- Chapter 11: SQA Records And Documentation Control -- Part Iii: Product Assurance Activities For Conformance -- Chapter 12: Evaluation Of Products For Conformance -- Chapter 13: Reviews And Audits -- Chapter 14: Software Testing -- Chapter 15: Assuring Software Quality Conformance For Operation Services -- Chapter 16: Software Product Quality Metrics -- Chapter 17: Procedures And Work Instructions -- Part Iv: Process Assurance Activities For Conformance -- Chapter 18: Evaluation Of Processes And Development Environment For Conformance -- Chapter 19: Improvement Processes -- Corrective And Preventive Actions -- Chapter 20: Software Process Assurance Activities For External Participants -- Chapter 21: Software Process Quality Metrics -- Chapter 22: Software Change Control Processes -- Chapter 23: Staff Skills And Knowledge -- Training And Certification -- Part V: Additional Tools And Methods Supporting Software Quality -- Chapter 24: Templates And Checklists -- Chapter 25: Configuration Management -- Chapter 26: Case Tools And Ides -impact On Software Quality -- Annexes -- Annex A: Software Development And Quality Assurance Process Standards -- Annex B: Software Quality Management Standards And Models -- Annex C: Project Progress Control.

Annex D: From SDLC to AGILE -- Process and Quality Assurance Activities.

The book presents a comprehensive discussion on software quality issues and software quality assurance (SQA) principles and practices, with special emphasis on implementing and managing SQA. Primarily designed to serve three audiences: universities and college students, vocational training participants, and software engineers and development managers, the book may be applicable to all personnel engaged in software projects. Features: . A broad view of SQA- The book delves into SQA issues, going beyond the classic boundaries of custom-made software development to also cover in-house software development, subcontractors, and ready made software. An up-to-date wide-range coverage of SQA and SQA related topics- Provides comprehensive coverage on multifarious SQA subjects, including topics hardly explored until SQA texts. . A systematic presentation of the SQA function and its tasks- Establishes the SQA processes, planning, coordinating, follow-up, review, and evaluation of SQA processes. Focus on SQA implementation issues- Includes specialized chapter sections, examples, implementation tips, and topics for discussion. . Pedagogical support- Each chapter includes a real-life mini case study, examples, a summary, selected bibliography, review questions, and topics for discussion.

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