Text in English.

Includes bibliographical references and index.

Print version record.

The Challenges. Business and IT in Turbulent Times -- The Barrier: Trust and Partnership -- A Staircase to Trust -- IT Strategy in Turbulent Environments -- Turbulence in Information Technology -- The Effects of IT Sourcing -- Principles for Transforming Business in Turbulent Times -- Principles for Transforming Business in Turbulent Times. Requirements for Strategic IT Management -- The Service Relationship -- The Partnership Relationship -- The Leadership Required -- Enterprise IT Capabilities -- The Road to Strategic IT Management -- The Road to Strategic IT Management. Strategic Enterprise IT Capabilities and Competencies -- Tactical Enterprise IT Capabilities and Competencies: The Enterprise IT Capabilities to Deliver Value with Information and IT -- Operational Enterprise IT Capabilities and Competencies -- Managing Complex Business-IT Relationships -- Next Steps -- Next Steps. What Should Be Done? -- Requirements for CIO and IT Leadership -- Requirements for CEO and Business Leadership -- Reflections and Recommendations.

Proven methodologies to enhance business value by exploiting the latest global technology trends and best business and IT practices There is no doubt that a tidal wave of change is hitting the area of business technology; new business models are forming around the cloud, new insights on how an enterprise runs is being aided by mining massive transactional and operational data sets. Decision-making is becoming almost prescient through new classes of data visualization, data analytics, and dashboards. Despite the promise of technologies to make a difference, or perhaps because of it, IT.

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