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On Credibility and the Restoration of Trust and Confidence -- Leadership Is a Relationship -- Credibility Makes a Difference -- Discover Your Self -- Appreciate Constituents -- Affirm Shared Values -- Develop Capacity -- Serve a Purpose -- Sustain Hope -- The Struggle to Be Human -- Character Counts.

As the world falls deeper into economic downturns and warfare, the question of credibility (how leaders gain and lose it) is more important than ever. The authors explore why leadership is above all a relationship, with credibility as the cornerstone, and why leaders must "say what you mean and mean what you say."

Includes bibliographical references and index.

John Wiley and Sons Wiley Online Library: Complete oBooks