People as care catalysts : from being patient to becoming healthy / edited by Richard Normann and Niklas Arvidsson.

Contributor(s):

Material type: Text

TextPublication details: Chichester, England ; Hoboken, NJ : John Wiley & Sons, �2006.Description: 1 online resource (xxiv, 220 pages)Content type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781119207818
1119207819
0470031581
9780470031582

Subject(s):

Additional physical formats: Print version:: People as care catalysts.DDC classification:

362.1094 22

LOC classification:

RA395.E85 P45 2006eb

NLM classification:

2006 B-785
W 84 GA1

Other classification:

44.10
44.14

Online resources:

Click here to access online

Contents:

Challenges for health care in western societies / Richard Normann -- Health care : victim of the industrial model? / Richard Normann -- Who and where is the customer? / Richard Normann -- The future shape of health care / Gordon Best and John Harries -- A French exception or a demonstration of a European trend? / Michel Crozier -- Living healthy to an older age : would it be possible for everyone? / Christophe Courbage and Orio Giarini -- Leadership for health care in the age of learning / Michael Maccoby -- Overall conclusions this far / Niklas Arvidsson -- An attempt to create an idealized design / Bert Levin and Richard Normann -- An impossible synthesis? / Richard Normann -- Positioning our approach / Niklas Arvidsson.

Action note:

digitized 2010 committed to preserve

Summary: The healthcare sector is undergoing strong expansion worldwide, as the focus changes from 'treating illness' to 'promoting wellness' and those able and willing to pay for their health make up for the shortcomings of national systems. How things evolve will depend on whether the national systems reinvent themselves around a new model of customer value, or fail to change and become obsolete.

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Includes bibliographical references (pages 211-214) and index.

Print version record.

The healthcare sector is undergoing strong expansion worldwide, as the focus changes from 'treating illness' to 'promoting wellness' and those able and willing to pay for their health make up for the shortcomings of national systems. How things evolve will depend on whether the national systems reinvent themselves around a new model of customer value, or fail to change and become obsolete.

Use copy Restrictions unspecified star MiAaHDL

Electronic reproduction. [Place of publication not identified] : HathiTrust Digital Library, 2010. MiAaHDL

Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. MiAaHDL

NLU Meghalaya Library

Online Public Access Catalogue (OPAC)

People as care catalysts : from being patient to becoming healthy / edited by Richard Normann and Niklas Arvidsson.