Managing information technology outsourcing /
Beulen, Erik,
Managing information technology outsourcing / Erik Beulen and Pieter M. Ribbers. - Third edition. - 1 online resource
Market Trends in Information Technology Outsourcing -- Theoretical Foundation -- Changing Business Models -- IT Strategy and IT Outsourcing -- IT Services: Demand and Supply -- Information Technology Innovation and Outsourcing -- Transitions and Contracts -- Governance of IT Outsourcing -- Governance Factors -- Contracting and Managing Agile Software Development and DevOps -- Compliance -- Looking Forward.
"For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike"--
9781003223788 1003223788 9781000469677 1000469670 9781000469721 1000469727
Information technology--Management.
Contracting out.
Electronic data processing departments--Contracting out.
BUSINESS & ECONOMICS / Information Management
BUSINESS & ECONOMICS / Production & Operations Management
HD30.2
004.068/4
Managing information technology outsourcing / Erik Beulen and Pieter M. Ribbers. - Third edition. - 1 online resource
Market Trends in Information Technology Outsourcing -- Theoretical Foundation -- Changing Business Models -- IT Strategy and IT Outsourcing -- IT Services: Demand and Supply -- Information Technology Innovation and Outsourcing -- Transitions and Contracts -- Governance of IT Outsourcing -- Governance Factors -- Contracting and Managing Agile Software Development and DevOps -- Compliance -- Looking Forward.
"For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike"--
9781003223788 1003223788 9781000469677 1000469670 9781000469721 1000469727
Information technology--Management.
Contracting out.
Electronic data processing departments--Contracting out.
BUSINESS & ECONOMICS / Information Management
BUSINESS & ECONOMICS / Production & Operations Management
HD30.2
004.068/4
