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Eckerson, Wayne W., 1958-

Performance dashboards : measuring, monitoring, and managing your business / Wayne W. Eckerson. - 2nd ed. - Hoboken, N.J. : Wiley, �2011. - 1 online resource (xvii, 318 pages) : illustrations - Finance professional collection .

Includes bibliographical references and index.

Performance Dashboards Second Edition: Measuring, Monitoring, and Managing Your Business; Contents; Foreword; Preface to the Second Edition; Preface to the First Edition; Part I: The Landscape for Performance Dashboards; Chapter 1: What Are Performance Dashboards?; Chapter 2: The Context for Performance Dashboards; Chapter 3: Assessing Your Organizational Readiness; Chapter 4: Assessing Your Technical Readiness; Chapter 5: How to Align Business and IT; Part II: Performance Dashboards in Action; Chapter 6: Types of Performance Dashboards; Chapter 7: Operational Dashboards in Action.

"Tips, techniques, and trends on harnessing dashboard technology to optimize business performance In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. As Director of Research for The Data Warehousing Institute, a worldwide association of business intelligence professionals, Eckerson interviewed dozens of organizations that have built various types of performance dashboards in different industries and lines of business. Their practical insights explore how you can effectively turbo-charge performance-management initiatives with dashboard technology. Includes all-new case studies, industry research, news chapters on "Architecting Performance Dashboards" and "Launching and Managing the Project" and updated information on designing KPIs, designing dashboard displays, integrating dashboards, and types of dashboards. Provides a solid foundation for understanding performance dashboards, business intelligence, and performance management. Addresses the next generation of performance dashboards, such as Mashboards and Visual Discovery tools, and including new techniques for designing dashboards and developing key performance indicators. Offers guidance on how to incorporate predictive analytics, what-if modeling, collaboration, and advanced visualization techniques. This updated book, which is 75% rewritten, provides a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results."--Provided by publisher

ISBN: 9781119199984 1119199980 9780470920404 0470920408 9780470918418 0470918411 9780470918425 047091842X 1283915790 9781283915793

Source: CL0500000211 Safari Books Online CE9947B9-6551-4A9F-8668-43DD16788593 OverDrive, Inc. http://www.overdrive.com

Nat. Bib. Agency Control No.: 015605705 Uk

Subjects--Topical Terms:
Management--Evaluation.
Organizational effectiveness--Evaluation.
Gestion--�Evaluation.
Efficacit�e organisationnelle--�Evaluation.
BUSINESS & ECONOMICS--Quality Control.
BUSINESS & ECONOMICS--Total Quality Management.
Rendimiento.
Eficiencia en la industria.
Management--Evaluation
Organizational effectiveness--Evaluation

LC Class. No.: HD31 / .E294 2011eb

Dewey Class. No.: 658.4/013

Universal Decimal Class. No.: 331.101.62 658.3.018 658.011.4 331.105.1